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Routine request examples

Area too Hot/cold, lights out, dripping sink or restrooms stopped up, things to be hung on walls, door or lock problems, things to be moved, pest control etc.

Emergency maintenance examples

Broken or leaking pipes, leaking roof, plumbing problems, utility interruptions (electrical, gas, steam, water), elevator malfunctions, broken windows, unsafe areas, sight or smell of smoke, fire and other hazards.  

Mission Statement

Our mission is to plan, construct, operate and maintain the School of Medicine's facilities to provide a safe and attractive environment for students, faculty, staff and visitors.

Facilities Management Responsibilities:

Renewal and replacement of facilities All maintenance, major and deferred Utilities- gas, water, steam and electric. Grounds keeping

To request services

Call Support Services at 733-3333 for all routine requests during normal work hours, from 8 am to 4:30 pm, Monday-Friday.

After hours, weekends and holidays, call USC Police Department at 777-4215 or 9-911 for emergencies or VA Police Department 9-776-4000 then 1 then ext. #6804. They will contact the appropriate personnel to respond.

Please give this information when requesting services or reporting emergencies.

  • Building number
  • Room Number
  • Name of person calling for services
  • Phone number
  • Type services needed
  • Department

Support Services Responsibilities:

  • Courier Service
  • Event Set-ups
  • Inventory Control
  • Keys
  • Local Vehicle Usage
  • Moving
  • Pest Control
  • Postal Services
  • Security
  • Service Request
  • Parking Decals
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